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How to Run the Survey

To support the development of public servants surveys around the world, the GSPS provides a series of resources to strengthen the survey process.

 

1. We propose a core module for inclusion in all surveys of public officials.

2. We provide a large range of other modules as a question bank.

3. We have produced a series of survey tools to guide survey work.

Global Survey Core Questionnaire Module

To improve the coherence of surveys of public servants across space and time, the GSPS proposes that public servants surveys include a common module of questions.  There are 46 questions in total, with a standard running time of 15 minutes.  Browse the core module below and download it here.  The rationale for a common module and the selection of the particular questions chosen is outlined in the GSPS Conceptual Framework.  Please contact us if you require the questionnaire in other languages.

 

 Language

Link

Description

Core Module (English)

Word   PDF

Core module questionnaire in English

Core Module (Spanish)

Word   PDF

Core module questionnaire in Spanish

Core Module (Portuguese)

Word   PDF

Core module questionnaire in Portuguese

 

Global Survey Topic Modules

Beyond the GSPS Core Module, we provide here questionnaires, modules and associated documentation from a range of surveys undertaken by Global Survey founding members, to facilitate survey diagnostics on specific topics by governments or researchers.

Module Name

Link

Description

Time Use

Explores how civil servants use their time during a typical work day or week through experimental methods for the measurement of time use.

Training

Explores the process of the development of skills from the time civil servants' joined the service through to their current position.

Informed Consent

Provides examples of frequently used introduction and consent for survey administration.

Corruption

Explores the attitudes, experience, and behavior towards the maintenance of rules and standards across the organization.

Attitude and Motivation

Explores attitude of public servants to different aspects of their job and organization to get a sense of their motivation and its drivers.

Facilities

Explores the extent of availability of infrastructure in offices and for field-based work.

Information

Aims to assess the level of information that officials have about the demographic conditions and state of services of their jurisdiction.

Information Technology

Investigates information systems in the organization, the type of information available and the extent of its accessibility. 

Labor Market

Assesses the staffing needs and labor gaps of the organization, with a focus on planning, prioritization of resources, and labor matching.

Job Characteristics

Aims to assess the extent to which certain knowledge, skills, and personal characteristics are important for civil servants.

Management Practice

Investigates the nature of basic management practices using both a standard methodological approach and a set of questions inspired by the World Management Survey.

Procurement

Explores the usage, costs, and benefits of paper-based and electronic procurement systems.

Onboarding

Assesses the presence of a detailed and formal onboarding process for civil servants. 

Remote Work and Covid-19

Assesses working conditions, workload, interactions, and use and training on IT equipment during remote work.

Survey Tools

Conceptual Framework

GSPS Conceptual Framework cover page

Introduction to the Global Survey and its Conceptual Framework

Core Questionnaire

Please contact us if you require the questionnaire in other languages

GSPS_Core Cover_2022.png

Marketing Guide

GSPS Marketing Guide cover page

Advice on motivating public servants to respond to surveys

Survey Handbook

Coming Soon

Guidance to survey teams on implementing surveys of public servants

Country Background Questionnaires

GSPS QA Cover Image.png

Template for a background questionnaire on the public service being surveyed

 
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